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USDA Phytosanitary Certificate Issuance and Tracking System (PCIT)
PCIT Support
PCIT Help Desk
Phone: 1-866-HLP-PCIT (1-866-457-7248)
E-mail: pcithelpdesk@aphis.usda.gov
eAuthentication Support
For userid/password assistance and technical support regarding eAuthentication, you must contact the APHIS eAuthentication Helpdesk.
A Level-1 eAuthentication account is needed to access PCIT.
Phone: 1-866-794-2827
E-mail: aehd@aphis.usda.gov
PCIT Account Change Requests
To change financial or organizational/personal account information in PCIT, complete the following form:
PCIT Help Request Form
Send completed form to the PCIT Help Desk.
E-mail: pcithelpdesk@aphis.usda.gov
Fax: To fax the completed form, contact the
PCIT Help Desk at 1-866-457-7248
for information.

Thank you for accessing PCIT Online Support. For your convenience, we have separated support topics by section, listed in the navigation above. You may also select the topic in the dropdown box on the upper right corner of every PCIT Support page.


For specific questions about export regulations, commodities, and application and Phytosanitary Certificate processing:


Additional questions concerning Phytosanitary Certificates or verification/interpretation of regulation changes may be directed to PPQ Export Services: